Despite being known as one of the most glamorous careers there are various flipsides of working in hotel industry and one of them is hotel industry too like any other industry is subjected to the overall state of economy; therefore, it gets affected if the economy is not doing well and travellers are not frequenting the hotel. Similarly, new jobs come at the place of existing jobs as working professionals either are given new responsibilities at new hotel or they retire. Handling pressuring situation with cool and poise is mandatory for hotel professionals. Long working hours, rude responses from customers, hectic timings, etc are some major drawbacks of career in hotel management.
Different Roles, Different Names
General Managers: Such professionals are responsible for all operations in a hotel.
Resident Managers: Bestowed with the job to be available at just a call away.
Executive Housekeepers: These professionals are expected to ensure cleanliness in the hotel.
Front Office Managers: Most of the hotels own front desk, Front Office Managers manage the same.
Convention Services Managers: These professionals work in close coordination with client and the conferencing facilities offered by the hotel for various conventions, meetings, seminars, etc.